Cancellation due to Covid
We will refund (or rebook if you prefer) your holiday with us in the following two circumstances:
If government restricts travel from your home area or to the Isle of Wight.
If holiday homes are required to close.
If one of your party tests positive for Covid within 14 days of travel and you choose to cancel, we will endeaver to relet your dates and refund the amount re-let or will rebook another date for you or issue a credit note for future use. Credit notes issued for Covid related reasons will have a five year expiry date.
Due to current Covid restrictions we will only allow online booking for six people. You can book for seven by emailing us or using the enquiries form if you can show you are a support bubble of seven (for example single parent household with another adult household totalling seven in all).
We are using enhanced cleaning protocols and provide sanitiser and disinfecting wipes at the property. Where possible we are allowing a 72 hour gap between stays.
If you have any specific question use the enquiries form to ask us.